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Privacy Policy

Privacy policy

This privacy policy applies between you, the User of this Website and Doctor PC Ltd

t/a AnyTech Solutions, the owner and provider of this Website. Doctor PC Ltd t/a

AnyTech Solutions takes the privacy of your information very seriously. This

privacy policy applies to our use of any and all Data collected by us or provided by

you in relation to your use of the Website.

 

Please read this privacy policy carefully.

 

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

 

Data collectively all information that you submit to Doctor PC Ltd t/a

AnyTech Solutions via the Website. This definition incorporates,

where applicable, the definitions provided in the Data Protection

Laws;

 

Cookies a small text file placed on your computer by this Website when

you visit certain parts of the Website and/or when you use certain

features of the Website. Details of the cookies used by this

Website are set out in the clause below (Cookies);

 

Data Protection Laws

any applicable law relating to the processing of personal Data,

including but not limited to the Directive 96/46/EC (Data

Protection Directive) or the GDPR, and any national

implementing laws, regulations and secondary legislation, for as

long as the GDPR is effective in the UK;

GDPR the General Data Protection Regulation (EU) 2016/679;

 

Doctor PC Ltd t/a AnyTech Solutions,

we or us

Doctor PC Ltd t/a AnyTech Solutions, a company incorporated in

England and Wales with registered number Suite 3 whose

registered office is at Stanley House, 3 Fleets Lane, Dorset, BH15

3AJ;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive)

Regulations 2003 as amended by the Privacy and Electronic

Communications (EC Directive) (Amendment) Regulations 2011;

 

User or you

any third party that accesses the Website and is not either (i)

employed by Doctor PC Ltd t/a AnyTech Solutions and acting in

the course of their employment or (ii) engaged as a consultant or

otherwise providing services to Doctor PC Ltd t/a AnyTech

Solutions and accessing the Website in connection with the

provision of such services; and

 

Website the website that you are currently using, anytechsolutions.com, pcrepairspoole.co.uk, pcrepairsinbournemouth.co.uk, macrepairsinbournemouth.co.uk, macrepairsinpoole.co.uk

and any sub-domains of this site unless expressly excluded by

their own terms and conditions.

 

  1. In this privacy policy, unless the context requires a different interpretation:
  2. the singular includes the plural and vice versa;
  3. references to sub-clauses, clauses, schedules or appendices are to subclauses,

clauses, schedules or appendices of this privacy policy;

  1. a reference to a person includes firms, companies, government entities,

trusts and partnerships;

  1. “including” is understood to mean “including without limitation”;
  2. reference to any statutory provision includes any modification or

amendment of it;

  1. the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Doctor PC Ltd t/a AnyTech

Solutions and Users with respect to this Website. It does not extend to any

websites that can be accessed from this Website including, but not limited to,

any links we may provide to social media websites.

  1. For purposes of the applicable Data Protection Laws, Doctor PC Ltd t/a AnyTech

Solutions is the “data controller”. This means that Doctor PC Ltd t/a AnyTech

Solutions determines the purposes for which, and the manner in which, your

Data is processed.

 

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
  2. name;
  3. contact Information such as email addresses and telephone numbers;
  4. IP address (automatically collected);
  5. web browser type and version (automatically collected);
  6. operating system (automatically collected);

in each case, in accordance with this privacy policy.

 

How we collect Data

  1. We collect Data in the following ways:
  2. data is given to us by you; and
  3. data is collected automatically.

 

Data that is given to us by you

  1. Doctor PC Ltd t/a AnyTech Solutions will collect your Data in a number of ways,

for example:

  1. when you contact us through the Website, by telephone, post, e-mail or

through any other means;

  1. when you complete surveys that we use for research purposes (although

you are not obliged to respond to them);

  1. when you enter a competition or promotion through a social media

channel;

d when you elect to receive marketing communications from us;

 

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data

automatically, for example:

  1. we automatically collect some information about your visit to the Website.

This information helps us to make improvements to Website content and

navigation, and includes your IP address, the date, times and frequency

with which you access the Website and the way you use and interact with

its content.

  1. we will collect your Data automatically via cookies, in line with the cookie

settings on your browser. For more information about cookies, and how we

use them on the Website, see the section below, headed “Cookies”.

 

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to

provide you with the best possible service and experience when using our

Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. transmission by email of marketing materials that may be of interest to

you;

in each case, in accordance with this privacy policy.

 

  1. We may use your Data for the above purposes if we deem it necessary to do so

for our legitimate interests. If you are not satisfied with this, you have the right

to object in certain circumstances (see the section headed “Your rights” below).

 

  1. For the delivery of direct marketing to you via e-mail, we’ll need your consent,

whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you

have previously engaged with us (for example, you contact us to ask us for

more details about a particular product/service, and we are marketing

similar products/services). Under “soft opt-in” consent, we will take your

consent as given unless you opt-out.

  1. for other types of e-marketing, we are required to obtain your explicit

consent; that is, you need to take positive and affirmative action when

consenting by, for example, checking a tick box that we’ll provide.

  1. if you are not satisfied about our approach to marketing, you have the right

to withdraw consent at any time. To find out how to withdraw your

consent, see the section headed “Your rights” below.

 

Who we share Data with

  1. We may share your Data with the following groups of people for the following

reasons:

  1. our employees, agents and/or professional advisors – Day to day employees

may need to send communications on behalf of the company.;

in each case, in accordance with this privacy policy.

 

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for

example:

  1. access to your account is controlled by a password and a user name that is

unique to you.

  1. we store your Data on secure servers.
  2. We are certified to PCI DSS. This family of standards helps us manage your

Data and keep it secure.

 

  1. Technical and organisational measures include measures to deal with any

suspected data breach. If you suspect any misuse or loss or unauthorised access

to your Data, please let us know immediately by contacting us via this e-mail

address: business@anytechsolutions.com.

 

  1. If you want detailed information from Get Safe Online on how to protect your

information and your computers and devices against fraud, identity theft,

viruses and many other online problems, please visit www.getsafeonline.org.

Get Safe Online is supported by HM Government and leading businesses.

 

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only

hold your Data on our systems for the period necessary to fulfil the purposes

outlined in this privacy policy or until you request that the Data be deleted.

 

  1. Even if we delete your Data, it may persist on backup or archival media for

legal, tax or regulatory purposes.

 

Your rights

  1. You have the following rights in relation to your Data:

 

  1. Right to access – the right to request (i) copies of the information we hold

about you at any time, or (ii) that we modify, update or delete such

information. If we provide you with access to the information we hold

about you, we will not charge you for this, unless your request is

“manifestly unfounded or excessive.” Where we are legally permitted to do

so, we may refuse your request. If we refuse your request, we will tell you

the reasons why.

  1. Right to correct – the right to have your Data rectified if it is inaccurate or

incomplete.

  1. Right to erase – the right to request that we delete or remove your Data

from our systems.

  1. Right to restrict our use of your Data – the right to “block” us from using

your Data or limit the way in which we can use it.

  1. Right to data portability – the right to request that we move, copy or

transfer your Data.

  1. Right to object – the right to object to our use of your Data including where

we use it for our legitimate interests.

 

  1. To make enquiries, exercise any of your rights set out above, or withdraw your

consent to the processing of your Data (where consent is our legal basis for

processing your Data), please contact us via this e-mail address:

business at anytechsolutions.com.

 

  1. If you are not satisfied with the way a complaint you make in relation to your

Data is handled by us, you may be able to refer your complaint to the relevant

data protection authority. For the UK, this is the Information Commissioner’s

Office (ICO). The ICO’s contact details can be found on their website at

https://ico.org.uk/.

 

  1. It is important that the Data we hold about you is accurate and current. Please

keep us informed if your Data changes during the period for which we hold it.

 

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have

no control over such websites and are not responsible for the content of these

websites. This privacy policy does not extend to your use of such websites. You

are advised to read the privacy policy or statement of other websites prior to

using them.

 

Changes of business ownership and control

  1. Doctor PC Ltd t/a AnyTech Solutions may, from time to time, expand or reduce

our business and this may involve the sale and/or the transfer of control of all

or part of Doctor PC Ltd t/a AnyTech Solutions. Data provided by Users will,

where it is relevant to any part of our business so transferred, be transferred

along with that part and the new owner or newly controlling party will, under

the terms of this privacy policy, be permitted to use the Data for the purposes

for which it was originally supplied to us.

 

  1. We may also disclose Data to a prospective purchaser of our business or any

part of it.

 

  1. In the above instances, we will take steps with the aim of ensuring your privacy

is protected.

 

Cookies

  1. This Website may place and access certain Cookies on your computer. Doctor

PC Ltd t/a AnyTech Solutions uses Cookies to improve your experience of using

the Website. Doctor PC Ltd t/a AnyTech Solutions has carefully chosen these

Cookies and has taken steps to ensure that your privacy is protected and

respected at all times.

 

  1. All Cookies used by this Website are used in accordance with current UK and

EU Cookie Law.

 

  1. Before the Website places Cookies on your computer, you will be presented

with a message bar requesting your consent to set those Cookies. By giving

your consent to the placing of Cookies, you are enabling Doctor PC Ltd t/a

AnyTech Solutions to provide a better experience and service to you. You may,

if you wish, deny consent to the placing of Cookies; however certain features of

the Website may not function fully or as intended.

 

  1. This Website may place the following Cookies:

 

Type of Cookie Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for

example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

 

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are

looking for easily.

 

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

  1. You can find a list of Cookies that we use in the Cookies Schedule.

 

  1. You can choose to enable or disable Cookies in your internet browser. By

default, most internet browsers accept Cookies but this can be changed. For

further details, please consult the help menu in your internet browser.

 

  1. You can choose to delete Cookies at any time; however you may lose any

information that enables you to access the Website more quickly and

efficiently including, but not limited to, personalisation settings.

 

  1. It is recommended that you ensure that your internet browser is up-to-date and

that you consult the help and guidance provided by the developer of your

internet browser if you are unsure about adjusting your privacy settings.

 

  1. For more information generally on cookies, including how to disable them,

please refer to aboutcookies.org. You will also find details on how to delete

cookies from your computer.

 

  1. You may not transfer any of your rights under this privacy policy to any other

person. We may transfer our rights under this privacy policy where we

reasonably believe your rights will not be affected.

 

  1. If any court or competent authority finds that any provision of this privacy

policy (or part of any provision) is invalid, illegal or unenforceable, that

provision or part-provision will, to the extent required, be deemed to be

deleted, and the validity and enforceability of the other provisions of this

privacy policy will not be affected.

 

  1. Unless otherwise agreed, no delay, act or omission by a party in exercising any

right or remedy will be deemed a waiver of that, or any other, right or remedy.

 

  1. This Agreement will be governed by and interpreted according to the law of

England and Wales. All disputes arising under the Agreement will be subject to

the exclusive jurisdiction of the English and Welsh courts.

 

Changes to this privacy policy

  1. Doctor PC Ltd t/a AnyTech Solutions reserves the right to change this privacy

policy as we may deem necessary from time to time or as may be required by

law. Any changes will be immediately posted on the Website and you are

deemed to have accepted the terms of the privacy policy on your first use of the

Website following the alterations.

 

You may contact Doctor PC Ltd t/a AnyTech Solutions by email at

business at anytechsolutions.com.